{"id":6795,"date":"2026-02-25T09:48:20","date_gmt":"2026-02-25T09:48:20","guid":{"rendered":"https:\/\/baloconcept.gr\/privacy-policy\/"},"modified":"2026-05-21T12:16:55","modified_gmt":"2026-05-21T12:16:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/baloconcept.gr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6795\" class=\"elementor elementor-6795 elementor-4967\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12024de e-flex e-con-boxed e-con e-parent\" data-id=\"12024de\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-493f4ba e-con-full e-flex e-con e-child\" data-id=\"493f4ba\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26f3a01 splitrevealheading elementor-widget elementor-widget-heading\" data-id=\"26f3a01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy <\/br><span style=\"color: #CC5835;font-style: italic\"> Policy <\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58cd5ca elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"58cd5ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The business <strong>Balo<\/strong><strong> Concept<\/strong> respects and protects the personal data of visitors and customers of the website <strong>baloconcept<\/strong><strong>.gr<\/strong>.<br \/>This policy describes how personal data is collected, used and protected, in accordance with Regulation (EU) 2016\/679 (GDPR) and applicable Greek legislation.<\/p>\n<h3><strong>1. Data Controller Details<\/strong><\/h3>\n<p><strong>Balo<\/strong><strong> Concept<\/strong><strong><br \/>\n<\/strong>Registered Office: Peripheral Road, Kardamitsia, Ioannina, P.C. 45500, Greece<br \/>Phone: +30 2651 021281<br \/>Email: info@baloconcept.gr<br \/>VAT No.: 159404298<\/p>\n<h3><strong>2. What Personal Data Is<\/strong><\/h3>\n<p>Personal data means any information that can lead to the direct or indirect identification of a natural person.<\/p>\n<h3><strong>3. Data We Collect<\/strong><\/h3>\n<p>During browsing or when placing an order, the following may be collected:<\/p>\n<h4><strong>3.1 Order Data<\/strong><\/h4>\n<p><\/p>\n<ul>\n<li>Full name<\/li>\n<li>Shipping address<\/li>\n<li>Billing address<\/li>\n<li>Contact phone number<\/li>\n<li>Email<\/li>\n<li>Company details (in case of invoice)<\/li>\n<li>VAT number and Tax Office (for invoices)<\/li>\n<\/ul>\n<p><\/p>\n<h4><strong>3.2 Payment Data<\/strong><\/h4>\n<p><\/p>\n<ul>\n<li>Transaction details<\/li>\n<li>Payment method<\/li>\n<\/ul>\n<p><em>Note:<\/em> Card details are not stored by the company, but by the payment provider.<\/p>\n<h4><strong>3.3 Browsing Data<\/strong><\/h4>\n<p><\/p>\n<ul>\n<li>IP address<\/li>\n<li>Device type<\/li>\n<li>Browser<\/li>\n<li>Pages you visit<\/li>\n<li>Cookies<\/li>\n<\/ul>\n<p><\/p>\n<h3><strong>4. Purposes of Processing<\/strong><\/h3>\n<p>The data is used for:<\/p>\n<ul>\n<li>Processing and shipping orders<\/li>\n<li>Communication with the customer<\/li>\n<li>Issuing invoices and receipts<\/li>\n<li>Customer service<\/li>\n<li>Compliance with legal obligations<\/li>\n<li>Sending updates or offers (only with consent)<\/li>\n<\/ul>\n<p><\/p>\n<h3><strong>5. Legal Basis for Processing<\/strong><\/h3>\n<p>Processing is based on:<\/p>\n<ol>\n<li>The performance of a contract (order)<\/li>\n<li>Compliance with legal obligations<\/li>\n<li>The legitimate interest of the business<\/li>\n<li>The user\u2019s consent (newsletter, marketing)<\/li>\n<\/ol>\n<p><\/p>\n<h3><strong>6. Data Recipients<\/strong><\/h3>\n<p>Personal data may be transferred to:<\/p>\n<ul>\n<li>Shipping companies<\/li>\n<li>Payment providers<\/li>\n<li>Accountants<\/li>\n<li>Hosting providers<\/li>\n<li>Marketing or analytics providers<\/li>\n<\/ul>\n<p>All partners are bound by data processing agreements and comply with the GDPR.<\/p>\n<h3><strong>7. Data Retention Period<\/strong><\/h3>\n<p>Data is retained:<\/p>\n<ul>\n<li>For up to 10 years for tax and accounting purposes<\/li>\n<li>Until consent is withdrawn for marketing<\/li>\n<li>For as long as required to serve the purpose of processing<\/li>\n<\/ul>\n<p><\/p>\n<h3><strong>8. User Rights<\/strong><\/h3>\n<p>The user has the right to:<\/p>\n<ul>\n<li>Access their data<\/li>\n<li>Correct inaccurate information<\/li>\n<li>Delete data (\u201cright to be forgotten\u201d)<\/li>\n<li>Restrict processing<\/li>\n<li>Data portability<\/li>\n<li>Object to processing<\/li>\n<li>Withdraw consent<\/li>\n<\/ul>\n<p>To exercise your rights, please contact:<br \/><strong>info<\/strong><strong>@baloconcept<\/strong><strong>.gr<\/strong><\/p>\n<h3><strong>9. Data Security<\/strong><\/h3>\n<p>The business applies appropriate technical and organizational measures to protect personal data, such as:<\/p>\n<ul>\n<li>SSL encryption<\/li>\n<li>Restricted access to data<\/li>\n<li>Secure storage systems<\/li>\n<\/ul>\n<p><\/p>\n<h3><strong>10. Cookies and Tracking Technologies<\/strong><\/h3>\n<p>The website uses cookies for:<\/p>\n<ul>\n<li>Functional purposes<\/li>\n<li>Statistical analysis<\/li>\n<li>Advertising targeting<\/li>\n<\/ul>\n<p>For more information, please refer to the <strong>Cookie <\/strong><strong>Policy<\/strong>.<\/p>\n<h3><strong>11. Data Transfer Outside the EU<\/strong><\/h3>\n<p>In case of use of third-party services outside the European Union (e.g. marketing or analytics platforms), the transfer is carried out in accordance with:<\/p>\n<ul>\n<li>Standard contractual clauses of the European Commission<br \/>\nor<\/li>\n<li>Other approved data protection mechanisms.<\/li>\n<\/ul>\n<p><\/p>\n<h3><strong>12. Filing a Complaint<\/strong><\/h3>\n<p>The user has the right to file a complaint with the:<\/p>\n<p><strong>Hellenic Data Protection Authority<br \/>\n<\/strong>Website: <a href=\"http:\/\/www.dpa.gr\/\">www.dpa.gr<\/a><\/p>\n<h3><strong>13. Policy Modification<\/strong><\/h3>\n<p>This policy may be modified due to:<\/p>\n<ul>\n<li>Legislative changes<\/li>\n<li>Technological developments<\/li>\n<li>Changes to the company\u2019s services<\/li>\n<\/ul>\n<p>Regular review of this page is recommended.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy The business Balo Concept respects and protects the personal data of visitors and customers of the website baloconcept.gr.This policy describes how personal data is collected, used and protected, in accordance with Regulation (EU) 2016\/679 (GDPR) and applicable Greek legislation. 1. Data Controller Details Balo Concept Registered Office: Peripheral Road, Kardamitsia, Ioannina, P.C. 45500, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6795","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Balo Concept | Handmade Beds &amp; High Quality Mattresses in Ioannina<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/baloconcept.gr\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Balo Concept | Handmade Beds &amp; High Quality Mattresses in Ioannina\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy The business Balo Concept respects and protects the personal data of visitors and customers of the website baloconcept.gr.This policy describes how personal data is collected, used and protected, in accordance with Regulation (EU) 2016\/679 (GDPR) and applicable Greek legislation. 1. 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